About Fireplace Worx in Gilmer, TX
Cross-Trained Expertise in Gas and Wood Fireplace Systems
Fireplace Worx is a family-owned fireplace service company serving Gilmer and the Northeast Texas region. Owner Chris Rockett built the business on cross-trained expertise that began with air conditioning repair for a company that also serviced fireplaces. That dual background led to specialization in both gas and wood fireplace systems during the busy winter season, giving Fireplace Worx the technical range to handle everything from routine maintenance to complete installations.
You'll work directly with a team that understands how combustion appliances interact with your home's ventilation and heating systems. Whether you're troubleshooting a gas valve issue or addressing draft problems in a wood-burning fireplace, we bring hands-on experience across repair, installation, and maintenance to every job. That cross-trained foundation means we can diagnose issues faster and recommend solutions that fit your actual needs—not just what's easiest to install.
Our approach is straightforward: show up on time, do quality work, and ask you for honest feedback. That philosophy has earned us 48 five-star reviews and the trust of families and businesses across the 903 corridor. We don't overcomplicate the process or upsell unnecessary components. You'll get a clear explanation of what's wrong, what it takes to fix it, and what you can expect from the repair or installation.
Reach out to schedule a service call or discuss a new installation..
Serving Gilmer, Longview, and the Northeast Texas Region
Fireplace Worx serves the entire Northeast Texas region—from Gilmer to Longview and surrounding areas—with the same hands-on service approach. We've built our reputation on showing up prepared, diagnosing accurately, and completing work without cutting corners. Whether you need a safety inspection before the heating season, a gas line conversion, or a full chimney system evaluation, we bring the same attention to detail to every project.
Northeast Texas winters can bring unpredictable temperature swings, and your fireplace system needs to function safely when you rely on it most. We've worked on everything from older masonry fireplaces that need damper repairs to newer direct-vent gas inserts that require regular burner cleaning. That experience across different fuel types and venting configurations means we can service what you already have or help you choose a system that fits your home's layout and your heating preferences.
As a family-owned business, we're invested in the same communities we serve. You're not dealing with a regional franchise or a call center—you're working with a local team that depends on your honest feedback and your willingness to recommend us to neighbors. That accountability drives the way we communicate, the way we price our work, and the way we follow through on commitments..
What You Can Expect Working with Fireplace Worx
When you contact Fireplace Worx, you'll work with professionals who understand the technical side of fireplace systems and the practical side of customer service. We explain what we're doing, why it matters, and what you should watch for going forward. You won't hear industry jargon without context, and you won't get pressured into upgrades that don't address your actual issue. Our goal is to keep your fireplace system safe, efficient, and ready when you need it—whether that's a cozy fire on a cold evening or supplemental heat during a winter cold snap.
- Family-owned and operated—you work directly with experienced technicians
- Cross-trained in both gas and wood fireplace systems, plus HVAC repair
- Serving Gilmer, Longview, and surrounding Northeast Texas communities
- 48 five-star reviews based on honest customer feedback
- Hands-on experience across fireplace repair, installation, and maintenance
Contact Fireplace Worx to schedule a service call or ask questions about a new fireplace installation. We'll give you a straight answer and a clear plan for keeping your system running safely.